The following delivery options are available for all unframed artworks; Collection (from London gallery) or Courier (FedEx). For sculpture and framed works, delivery will be completed by our Fine Art Handling service. For more information on delivery and dispatch, please visit https://maddoxgallery.com/delivery
Once dispatched, you should expect your order to arrive in the following timeframe: UK 5 - 7 working days, Europe 7 - 10 working days, US 10 -12 working days, ROW 12 - 14 working days. Please note, due to the current COVID-19 situation, shipping agents are working through a high volume of backlog and shipment may take longer than stated above. For more information on delivery and dispatch, please visit https://maddoxgallery.com/delivery
We are complying with government regulations and are able to accommodate nearly all shipments. However please note, shipping agents are working through a high volume of backlog. Our logistics department would be happy to advise or answer any queries.
Installation of artworks is carried out by our highly trained team of technicians, who know how to handle, transport, crate and hang in your home at an exhibition quality. All technicians are equipped with the appropriate PPE at all times.
At Maddox we don’t offer refunds unless there is due cause for the piece being returned, such as if the work is delivered damaged. In this case, the buyer must notify Maddox in writing of any defects immediately. For further information about our return policy, please visit our Terms and Conditions(This link opens in a new tab)., or email [email protected] and a member of our team will be in touch.