FAQ's

Due to the current circumstances surrounding COVID-19, our galleries are open by appointment only. Once our galleries open again to the general public in due course, you can visit free of charge. 

We will be restricting the number of visitors at any given time and are creating one-way systems round our gallery spaces. All galleries are equipped with PPE for staff and visitors.

Maddox Gallery offers you the option to purchase an artwork online, over the phone, or in any of our galleries. Please visit www.maddoxgallery.com(This link opens in a new tab). or for all enquiries please email [email protected] 

Absolutely, please go to www.maddoxgallery.com(This link opens in a new tab). to view all our latest artwork and exhibitions. You can also email [email protected] and a member of our Gallery Team will be in touch.

To find out the price of an artwork or to how to purchase, please click 'Enquire' and a member of our Gallery Team will be in touch.

Maddox Gallery accept all major credit and debit cards.

The following delivery options are available for all unframed artworks; Collection (from London gallery) or Courier (FedEx). For sculpture and framed works, delivery will be completed by our Fine Art Handling service. For more information on delivery and dispatch, please visit https://maddoxgallery.com/delivery

Once dispatched, you should expect your order to arrive in the following timeframe: UK 5 - 7 working days, Europe 7 - 10 working days, US 10 -12 working days, ROW 12 - 14 working days. Please note, due to the current COVID-19 situation, shipping agents are working through a high volume of backlog and shipment may take longer than stated above. For more information on delivery and dispatch, please visit https://maddoxgallery.com/delivery

We are complying with government regulations and are able to accommodate nearly all shipments. However please note, shipping agents are working through a high volume of backlog. Our logistics department would be happy to advise or answer any queries.

We are working on a case by case basis so please enquire with our logistics department. 

Installation of artworks is carried out by our highly trained team of technicians, who know how to handle, transport, crate and hang in your home at an exhibition quality. All technicians are equipped with the appropriate PPE at all times.

Please subscribe to our mailing list and follow us on our social media to receive all updates. Or, go to https://maddoxgallery.com/exhibitions/(This link opens in a new tab). for a full list of current and past exhibitions.

To access our catalogues, please email i[email protected] and a member of the team will assist in the appropriate catalogue you are looking for. You can visit our artist pages on our website; www.maddoxgallery.com(This link opens in a new tab)..

If the artwork you are interested in is displayed on the website, please click 'Enquire'. Alternatively, please email [email protected] and a member of the team will be in touch. 

The framing of artwork differs from one to another. There may be additional costs to framing and we are happy to assist and advise on this if necessary. 

At Maddox we don’t offer refunds unless there is due cause for the piece being returned, such as if the work is delivered damaged. In this case, the buyer must notify Maddox in writing of any defects immediately. For further information about our return policy, please visit our Terms and Conditions(This link opens in a new tab)., or email [email protected] and a member of our team will be in touch.

Please speak to your client advisor for all updates, as this is a bespoke service and works on a case by case basis.

We regret that the gallery is unable to accept unsolicited requests at the moment.

For all information on consignment and selling your art with Maddox Gallery, please see our consignment page https://maddoxgallery.com/sell/(This link opens in a new tab).